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What are CRS' opening hours?

Our Contact Centre is open:

Monday - Friday: 8.00am to 6.00pm

Saturday: 9.30am to 12.30pm

Try logging on to our website first at, we’ve made it as easy as possible to action your account and it’s available 24/7.

Wanting to speak to someone about your account?

Visit our customer portal

Our website is a great tool to set up repayment plans (where possible), speak to an agent or leave us a message about your current circumstances.

We are here to help you find the right way forward.

If you just want to speak to us about your account, we're more than happy to listen and point you in the right direction.


Most asked questions

Looking for more information on your account?

Visit our customer portal

You can find all the information regarding your account by
logging into our customer portal.


Need advice?

Do you want to speak to someone impartial?
Not a problem - these are all authorised debt advisors that offer
their services to consumers for free.

Be sure to let us know, so we can keep your account up to date.