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Here’s all the questions we get asked

Below you will find the answers to our most frequently asked questions.

We have also created videos to explain the next steps.

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Most asked questions

Looking for more information on your account?

Visit our customer portal

You can find all the information regarding your account by
logging into our customer portal.

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Need advice?

Do you want to speak to someone impartial?
Not a problem - these are all authorised debt advisors that offer
their services to consumers for free.

Be sure to let us know, so we can keep your account up to date.