Once your debt is passed or sold to the debt collection agency, you now owe the money to the owners of that debt.
The debt owner must follow the same rules as your original creditor when they collect the debt, and you keep all the same legal rights.
Our website is a great tool to set up repayment plans (where possible), speak to an agent or leave us a message about your current circumstances.We are here to help you find the right way forward.If you just want to speak to us about your account, we're more than happy to listen and point you in the right direction.
What legal action can debt collectors take?
Click here for more info...
Why should I contact CRS?
What does the CRS process look like?
What are CRS' opening hours?
You can find all the information regarding your account bylogging into our customer portal.
Do you want to speak to someone impartial?Not a problem - these are all authorised debt advisors that offertheir services to consumers for free.Be sure to let us know, so we can keep your account up to date.
